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Core Values reflect our organization's cultural values and govern our
day-to-day decisions and behavior. We expect our employees, associates and
affiliates to adhere to these Core Values.
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Integrity
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We respect honesty and forthrightness. We adhere to the highest ethical
standards, provide timely, accurate and complete financial reporting, encourage
prompt disclosure of bad news and welcome disagreement.
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Golden Rule
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We respect others and treat them in the way that we want to be treated.
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Objectives
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We clearly state and share our objectives with our employees, agents,
shareholders, and others. We measure our performance against these objectives
and react to new information, changes and opportunities by adjusting our
business processes to achieve and surpass our objectives.
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Excellence
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We are committed to continuously improving our performance in order to meet and
exceed the expectations of our clients, partners and investors/owners. We
reward our people for improving service quality and reducing costs.
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Profit
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Earning a profit rewards our investors/owners and enables us to attract
necessary capital for further investment in our people and operating processes.
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